Glow Wild runs from Thursday 28 November 2024 to Wednesday 1 January 2025, over 29 non-consecutive nights.

• Thursday 28 November - Sunday 1 December
• Wednesday 4 December - Sunday 8 December
• Wednesday 11 December - Tuesday 24 December
• Friday 27 December - Wednesday 1 January 2025

Time slots for entry start at 4.15pm for Quiet Session slots and thereafter every 20 minutes, from 4:30pm with the final slot varying from 7pm - 8:30pm depending on the date.

Please note that peak and off-peak rates don't apply before 10 March.
Closing time and last entry are as follows:
Peak:
• Saturday 7, Friday 13, Saturday 14, Sunday 15, Wednesday 18, Thursday 19, Friday 20, Saturday 21, Sunday 22, Monday 23 December
• Gardens close at 10:30pm, last entry at 9pm.

Off Peak:
• Thursday 28, Friday 29 November and Wednesday 4, Thursday 5, Friday 6 December
• Gardens close at 9:45pm, last entry at 8:15pm.

Standard:
• 30 November, 1, 8, 11, 12, 16, 17, 27, 28, 29, 30, 31 December, 1 January
• Gardens close at 10pm, last entry at 8:30pm.

Christmas Eve:
• 24 December
• Gardens close at 9:30pm, last entry at 8pm.

In addition to Quiet Sessions, we are holding Relaxed Performances on selected nights (Saturday 23 November, Thursday 28 November, Friday 6 December, Wednesday 11 December, Sunday 22 December and Monday 30 December).

There are Adult Only timeslots available on Friday 13, Saturday 14, Friday 20, Sunday 21 December from 8pm to 8:30pm.

Please arrive at the Visitor Centre promptly for your chosen start time.

How to book

Not yet a member? Be among the first to book Glow Wild 2024 and get exclusive updates and discounts on our other events. Join now.

All visitors must have their own valid ticket which must be produced to gain entry to the event. Children must be accompanied by an adult.

Please be aware that we do not authorise or have any control over the sale of tickets via third-party websites.

2024 Early bird prices

Infants (under 4's) and Essential Companions: Free
We offer a free essential companion ticket for disabled customers; valid with Adult, Child (4-15), or Family ticket. For a child's carer, child (age 4-15) must have a disability or long-term illness. Documentation may be required upon arrival.
Swap/upgrade your tickets up to 7 days before

Wakehurst or Kew member - Adult: £15.50
Wakehurst or Kew member - Family (2 adults & 2 children): £50
Adult: £19
Children (4 - 16): £12
Family (2 adults & 2 children): £60
Essential Companion tickets available free of charge
Group rates available from £15.50. See FAQ's

For group bookings (20+) please contact groups@seetickets.com

Your tickets

After purchasing your tickets online, you will receive a confirmation email from See Tickets with your entry ticket(s) attached.

Contactless ticket scanning will be taking place. There is no need to print this attachment but please have it open on your mobile phone or tablet when you arrive. Please pre-download your tickets or take a photo as signal onsite is limited.

All tickets for your party will be in the same attachment, so all members of your party must enter at the same time. Do not attempt to duplicate any of these tickets as second and subsequent scans will fail.

Please note your event ticket does not include day visitor entry to the gardens.

Can't find your tickets?

You can get them resent. Remember to check your Junk/Spam inbox.

If you have a query relating to your ticket, please visit https://glowwild.seetickets.com/customerservice, quoting your booking reference number.

Please note ticket enquiries cannot be dealt with by Wakehurst.

Cancellation, exchanges, and refunds

Please log in to your order (here). You can swap your tickets (or upgrade) to a different date, depending on availability.

Please note that the exchange tool can only be used if you are booking the same number of tickets at the same or greater price.
If you are unable to make the desired changes to your order using the exchange tool, please rebook and send your original and new booking reference by clicking (here).
To receive a refund, you must submit the correct information no later than 7 days before the original event date.

Please note Glow Wild is an outdoor event with no cover. Inevitably bad weather can affect any open-air event. If we need to cancel the event as it is unsafe to proceed, visitors will be offered an alternative date, if available, or a full refund (minus the transaction fee).

No refunds will be offered simply if the weather is inclement. Any decision to cancel the event will be communicated by 2pm on the day of an event. See also Glow Wild terms and conditions.

Ticket Refund Protection Insurance is available at the point of purchase though a third party hosted by our ticketing partner See Tickets. Ticket Refund Protection Insurance full terms and conditions. .

Visiting Wakehurst during the day

Your event ticket does not include day visitor entry to the gardens.

Daytime visitors will need to return to the Visitor Centre when the gardens close at 3pm (last entry 2pm).

If you have a ticket for Glow Wild the same evening, you must exit the gardens at 3pm and re-enter at your pre-booked time.

Dogs

Please leave furry friends at home; no pets are allowed on our winter lantern trail this year (assistance dogs in harness or jackets welcome).

The route

The trail is just over one mile long and takes approximately an hour to walk round. It is fully accessible and can be viewed from hard standing and/or flat gravel paths, which are suitable for pushchairs and wheelchairs.

Please be aware that the landscape is undulating so there are some slopes and not all paths are concrete or even.

Wheelchairs, mobility scooters and buggies

Wheelchairs are available to borrow on a first come, first served basis. Four mobility scooters are available per evening and must be booked in advance by calling 01444 894067.

Quiet sessions

Nightly from 4:15pm, every 20 minutes between 4:30pm and 8pm, designed for visitors with hidden disabilities and their essential companions.

Relaxed sessions

On selected nights (Nov 23, Nov 28, Dec 6, Dec 11, Dec 22, Dec 30), gentle sessions are tailored for children with special educational needs and disabilities, such as those across the autism spectrum and/or with sensory processing needs. Maximum capacity of 50 visitors.

We ask that other visitors kindly respect the Relaxed sessions and do not book at this time.

Toilets

There are accessible toilets and baby changing facilities available at the start and throughout the trail. These are at the Schools Entrance, Visitor Centre, and Stables Kitchen, as well as on the route.

A range of seasonal food and drink, sweet and savoury treats and grab-and-go family meals will be available from our Glow Wild chalets and onsite restaurants. More information coming soon!

Please note all payments are by card only.

Please inform the catering staff of any allergies. There will be a variety of food available to meet a range of dietary requirements.

We will be using returnable cups. Please follow onsite signage and use the drop-off points to help save the planet, one cup at a time.

Experience the joy of Christmas shopping at the Visitor Centre Gift Shop and Plant Centre, where you'll find a range of botanical-inspired gifts and treasures, perfect for spreading holiday cheer. Wakehurst/Kew Members can save 10%!

You will exit through the Visitor Centre.

Payments can be made by cash or card.

Our address is Selsfield Road, Ardingly, Haywards Heath, Sussex, RH17 6TN

By car/coach: we are on the B2028, south of Turners Hill and north of Ardingly.

Directions from London:

• Take the M25 then M23, leave at Junction 10, turn left onto the A264
• On the A264 go straight over first two roundabouts, turn right at next roundabout, onto the B2028
• Wakehurst is on the right after Turners Hill

On approaching Wakehurst please follow signage rather than relying on your Sat Nav, as it will bring you to the North Drive entrance which is the wrong one for this event.

By train: our closest station is Haywards Heath (6 miles away). Turn right out of the station for the Perrymount Road bus stop. For train times.

By bus:A Shuttle Bus between Haywards Heath station and Wakehurst is available for the exclusive use of visitors to Glow Wild. The journey time is 15 minutes. The bus stop is just outside Haywards Heath station and will be clearly signposted. Drop off at Wakehurst is within a short walking distance of the Visitor Centre.

Shuttle bus tickets will be available to purchase from Summer 2024. If you book now for our early bird pricing, you can add shuttle bus tickets to your order at a later date.

Scheduled public bus: route 272 stops outside Wakehurst, serving Crawley, Haywards Heath, and Burgess Hill (Monday to Saturday only).

For all ticket related enquiries visit https://glowwild.seetickets.com/customerservice

For event or access information please contact glowwild@kew.org or call 01444 894067